Help with Common Problems


Eye foreign body or pain
Ear/nose foreign body
Head injury
Burn and Scalds
Suspected Fracture or break
Nose bleed lasting 20 minutes or more
Fall and now unable to weight bear
Loss of consciousness

Emergency 999

Sudden onset chest pain – difficulty breathing – stroke/sudden vision, speech loss – fitting – floppy child/unusually drowsy – severe bleeding – severe reaction – lip/tongue swelling – unconscious.

Breathing difficulties – unable to complete sentence
Breathing pain – known cardiac disease and SOB
New onset facial or limb weakness
Sudden loss of function – speech or use of limb
Chest pain – known heart disease
Collapse with loss of consciousness
Seizure – first

Minor Ailments

Please utilise community pharmacies as the first option for minor ailment requests. Patients can obtain advice and often free treatment for complaints such as: (please see under ailments list for eligibility).


  • Acne
  • Athletes Foot
  • Backache
  • Chicken pox
  • Cold Sores
  • Conjunctivitis
  • Constipation
  • Cough
  • Diarrhoea over 5 years
  • Earache
  • Eczema and allergies
  • Emergency contracteption
  • Eye infections
  • Fungal infections
  • Haemorrhoids (Piles)
  • Hand, food & mouth
  • Hay fever
  • Headache
  • Head lice
  • Indigestion
  • Insect bites & stings
  • Mouth ulcers
  • Nasal congestion
  • Pain
  • Period pain
  • Rashes
  • Sinusitis
  • Styes
  • Sore throat
  • Sunburn
  • Teething
  • Threadworms
  • Thrush
  • UTIs (specific pharmacy)
  • Warts and Verruca
  • VomitingEligibility: under 16 or 19 if in full-time education – Over 60 – Valid maternity, medical or war pension exemption cert, income support, income-based jobseekers allowance, income related allowance, pension guarantee credit or you are named on, or are entitled to, an NHS tax credit exemption cert or a valid HC2 certificate.

    Unable to see: under 2 – pregnancy issues – chest infections – chronic diseases – cough – under 5s with earache


Feeding problems – child HV
Vaginal discharge
Wound problem
Ulceration of leg

Know who to turn to

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